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Tencia ERP & e-commerce
integration

We connect Arrow Tencia ERP to WooCommerce, Shopify or a custom React app, so products, stock, pricing tiers, orders and invoices stay in sync without anyone re-keying them.

Request a custom integration ↗See what it does

BEST FOR

Wholesalers and retailers running Tencia

CONNECTS

Tencia ERP and your online store

SYNC

Stock, pricing, orders, invoices

YOU OWN

The code, data and hosting accounts

THE PROBLEM WE SOLVE

Why teams
choose this solution

When Tencia and the online store do not talk to each other, staff copy orders by hand, stock levels drift and customers see the wrong price.

Our integration runs in the background: Tencia stays the source of truth for products and pricing, and web orders land in Tencia as soon as they are placed.

BUILT FOR

  • Wholesale distributors
  • Multi-store retailers
  • B2B and B2C sellers
  • Teams outgrowing CSV imports

PLATFORMS & TOOLS

  • Arrow Tencia API
  • WooCommerce
  • Shopify
  • Next.js / React
  • Node.js workers

KEY FEATURES

What the solution
does for you

01

Live stock and catalogue sync

Inventory levels, product data and catalogues update automatically from Tencia to your store.

02

Pricing tiers that match the ERP

Customer-specific and tiered pricing is read from Tencia, so the web price is always the right price.

03

Two-way order injection

Web orders are pushed straight into Tencia, and status changes flow back to the store.

04

Invoice synchronisation

Invoices generated in Tencia are matched to orders and made available to customers.

05

Multi-store support

Run several storefronts from one Tencia instance, each with its own catalogue and rules.

06

Queued background processing

High-volume syncs run in queues with retries, so peak trading never blocks the site.

HOW IT WORKS

Step by step,
end to end

STEP 01

Read from Tencia

Products, stock and pricing are pulled from the Tencia API on a schedule or on change.

STEP 02

Transform and map

Fields, SKUs and price tiers are mapped to your store’s structure.

STEP 03

Update the store

WooCommerce, Shopify or your custom app is updated in the background.

STEP 04

Orders flow back

New orders and payments are written to Tencia, with errors logged and alerted.

PROOF

Related work
for our clients

See all case studies →

HOW WE WORK

One clear process
for every integration

01

Discovery & mapping

We map your current systems, data and bottlenecks, then agree scope and success measures.

02

Architecture & build

We design the data flow and build type-safe middleware and custom API endpoints.

03

Sandbox testing

Every sync is tested against real edge cases and simulated peak traffic before go-live.

04

Launch & monitoring

Zero-downtime release, with logging and error alerts so issues are caught early.

FAQ

Questions we
hear most

Which Tencia version do you support?

We work with the Tencia API available on your installation. In discovery we check your version, the endpoints you have access to and any custom fields you use.

How often does stock update?

As often as your setup needs. Most clients run stock every few minutes and orders in near real time, with a full catalogue refresh overnight.

What happens if Tencia is offline?

Orders are queued and retried automatically once Tencia is back, so nothing is lost, and your team is alerted if a sync keeps failing.

How much does it cost?

It depends on the systems and data involved. After a short discovery you get a fixed-price estimate for the build and a clear monthly figure for hosting and support.

What happens after launch?

We monitor the integration, fix issues fast and update it when the connected systems change versions. You own the code, data and accounts from day one.

RELATED SOLUTIONS

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WORK WITH US

Tell us what
you need connected

Share the systems you use today and what you want them to do. We reply with clear next steps and a written estimate before any work starts.

Request a custom integration ↗Contact us

  • 01Tell us about your systems and goals
  • 02Get a written estimate before any work
  • 03Your code, data and accounts stay yours

Work

B&B

November 4, 2025

Last updated: